Returns and Cancellations

Return/Exchange Policy

We provide hassle free return/exchanges if contacted us within 15 days of order delivery. Need a size up or request a return if our shapewear doesn't meet the requirement? 

Please contact us via support@contouraa.com and we will reply within 24 hours to your queries. In case of exchanges, the new product will be sent after the current product is picked up from the your(customer) end and received at our location. Currently our return/exchange process is initiated within 1-3 days. In case of refund, once we validate the order received in our warehouse and in acceptable condition, we will initiate the refund within 1-2 days.

Cancellation Policy

Please be noticed that orders made through our website can opt for cancellation or modification within 24 hours of order placement. Within that period, if you want to modify or cancel your order, please contact us via support@contouraa.com for your request. Our customer support will get back to you as soon as possible. However, after 24 hours, orders start getting processed. In that case, you cannot cancel or modify further, Therefore, please contact our customer service via support@contouraa.com as quickly as possible.